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Shipping Guidelines
DHL Global supplies a proof of export code which will only show
tracking results up until the package has been dispatched from the
United States. The estimated transit time is up to 20 business days,
however customs can hold packages without notice for up to 6 weeks. In
the event that your package has not arrived within 6 weeks from the
original ship date we can open an investigation to obtain further
results on your package or if applicable and approved by DHL Global; a
claim for up to $100 in value of the shipment. Unfortunately all we can
do at this time is ask for a little more of your patience and please
notify us if you have not received anything after 6 weeks from your
package original ship date.
If you need any information about your shipment you can simply log into
your account at anytime and view your order history. To check your
proof of export code please visit
Delivery Information:
Shadow Kingdom is a Pittsburgh, PA (USA) based record label. Our shipping center is located in Ohio at:
Please send cash and money orders to:
Shadow Kingdom Records
708 Marks Rd. Suite# 401
Valley City, OH 44280
USA
Money Orders made payable to:
Shadow Kingdom Records
Shipping Information
NOTE: This is just a basic guideline for shipping.
We are not responsible for slow service or lost items. If you're
concerned please use a better/faster shipping option. All prices depend
on weight outside of the USA. We're not responsible for items being
confiscated due to strict laws in your country. We NEVER ship
registered. The best and fastest way we ship is Express Mail only. The
webstore defaults to the cheapest option. If you wish to upgrade your
shipping security or speed, there's an option to do so on check out.
All Vinyl Records are shipped UNSEALED, no exceptions. The reason
behind that is to ensure you getting the correct color and to protect
against seam-splits during transit.
USA
$5.99 for any size order whether it’s CD or vinyl. All vinyl orders
are shipped Media Mail. CDs may be sent Media Mail as well. All US
order are sent via USPS.
WORLD
Shipping prices are guaranteed the cheapest available through DHL. Please note DHL takes on average 1 to 4 months to arrive.
CONTACT
Main Contact:
Store / Mail Order:
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Shadow Kingdom Records © 2004-2020
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